Privacy Policy
IN COMPLIANCE WITH THE RGPD 2018
VF – 28/05/2018
This privacy policy defines and informs you of the way Provence Hydraulique Hydrotec uses and protects the information you transmit to us, if any, when you use this site accessible from the following URL: https://www.provencehydraulique.com/
Please note that this privacy policy may be modified or completed at any time by Provence Hydraulique Hydrotec, in particular in order to comply with any legislative, regulatory, jurisprudential or technological evolution. In such a case, the date of the update will be clearly identified at the top of the present policy. These modifications are binding on the User as soon as they are put online. It is therefore advisable for the User to regularly consult this privacy and cookie use policy in order to take note of any changes.
In a general way, it is possible for you to visit the site of Provence Hydraulique Hydrotec without communicating any personal information concerning you. In any case, you are in no way obliged to transmit this information to Provence Hydraulique Hydrotec.
Nevertheless, in case of refusal, you may not be able to benefit from certain information or services you have requested. Indeed, Provence Hydraulique Hydrotec can be brought in certain cases to ask you to inform:
Identification data (e.g. name, first name, customer number)
Contact data (e.g. postal or e-mail address); Usage data (e.g. web pages visited, destinations called);
Connection data (in particular IP address of your computer, connection and usage logs);
Financial Data (payment methods and history); Commercial Data (list of products and services you use);
Location data; Content data.
It is important that the information you provide us is accurate and up-to-date and that you inform us without delay of any significant change concerning you.
By providing this information, you expressly accept that it will be processed by Provence Hydraulique Hydrotec, for the purposes indicated in paragraph I-2 below “Purposes of processing”.
In accordance with the General Data Protection Regulation (GDPR) adopted by the European Parliament on April 14, 2016, and the French Data Protection Act of January 6, 1978 as amended, Provence Hydraulique Hydrotec informs you of the following points.
I-1. Identity of the data controller
The person in charge of the treatment is the company Provence Hydraulique Hydrotec, having its head office at ZI DU BOIS DE LEUZE 13310 SAINT-MARTIN-DE-CRAU
I-2. Provence Hydraulique Hydrotec is likely to process your Personal Information:
a) In the context of the execution of a contract Management of the customer account; Identification and authentication of the customer or user; Communications with the customer (technical and commercial assistance); Management of pre-litigation, litigation and unpaid bills; Management of rights and requests to exercise the rights of individuals; Provision and operation of the services; Hosting of the customer or user data; Administration and management of the network and services
b) For legitimate interests or, where applicable, based on your consent: Fight against fraud and prevention of unpaid bills; Enrichment and enhancement of the customer/prospect base; Provision of localized content and personalized recommendations based on usage analysis; Development of Provence Hydraulique Hydrotec or third-party products and services and commercial prospecting; Organization of contests; Carrying out statistical studies, analyses and audience measurements; Deployment and operation of the network; Securing the network.
c) To ensure compliance with legal and regulatory obligations in force.
I-3. Recipients
Only Provence Hydraulique Hydrotec is the recipient of your Personal Information. This information, whether in individual or aggregated form, is never transmitted to a third party, notwithstanding the subcontractors that Provence Hydraulique Hydrotec may use.
I-4. Retention period
We only keep your data for as long as is necessary to fulfill the purposes mentioned above or to enable us to meet our legal obligations.
I-5. Security of your data
Provence Hydraulique Hydrotec has defined technical and organizational measures to protect your data in an appropriate way according to their nature, the extent of the processing and their accessibility. This can be for example data encryption, access rights management, secured flows,…
The respect of the security and the protection of your data is imposed on all our collaborators as well as on our service providers.
II-1. Right of access and communication of the data You have the faculty to reach the Personal Information which concern you, by writing only.
However, because of the obligation of safety and confidentiality in the treatment of the data in personal matter which falls to Provence Hydraulique Hydrotec, you are informed that your request will be treated subject to the fact that you bring the proof of your identity, in particular by the production of a signed photocopy of your valid identity card.
Provence Hydraulique Hydrotec will have the right, if necessary, to object to manifestly abusive requests (by their number, their repetitive or systematic character).
To help you in your approach, in particular if you wish to exercise your right of access by the means of a written request to the postal address mentioned in paragraph II-5 ” Modalities of exercise “, you will find on the site of the National Commission of Data processing and Freedoms – CNIL (www.cnil.fr) a model of letter to be addressed to us.
II-2. Right to rectify data
Under this right, the law entitles you to request the rectification, updating, blocking or deletion of data concerning you that may be inaccurate, erroneous, incomplete or obsolete.
You can also define general and specific directives concerning the fate of your personal data after your death. If necessary, the heirs of a deceased person can demand that the death of their loved one be taken into account and/or that the necessary updates be made.
To help you in your approach, in particular if you wish to exercise your right to rectification on your own behalf or on behalf of one of your deceased relatives, by means of a written request to the postal address mentioned in point 1, you will find a model letter to be sent to us on the website of the Commission Nationale Informatique et Libertés – CNIL (www.cnil.fr).
II-3. Right of opposition
The exercise of this right is only possible in one of the two following situations:
When the exercise of this right is based on legitimate reasons; or
When the exercise of this right aims to prevent the data collected from being used for commercial prospecting purposes.
To help you in your approach, particularly if you wish to exercise your right of opposition by means of a written request addressed to the postal address indicated in point 1, you will find on the website of the Commission Nationale Informatique et Libertés – CNIL (www.cnil.fr) a model letter to be sent to us.
II-4. In case of death
See paragraph II-2 “Right to rectify data”.
II-5. You can exercise your rights at any time by sending a letter to
Provence Hydraulique Hydrotec SA – Customer Service – RGPD
ZI DU BOIS DE LEUZE
13310 SAINT-MARTIN-DE-CRAU
You will then have to provide your name, first name, as well as a copy of your identity card.
If you are not satisfied with our exchanges, you have the possibility of seizing the National Commission of Data processing and Freedoms (CNIL) with the following address
CNIL – 3 place de Fontenoy – TSA 80715 – 75334 Paris cedex 07
II-6. Response time
Provence Hydraulique Hydrotec commits itself to answer your request for access, rectification or opposition or any other complementary request for information within a reasonable delay which should not exceed 1 month from the reception of your request.
II-7. Complaint to the competent authority
If you consider that Provence Hydraulique Hydrotec does not respect its obligations with regard to your Personal Information, you can address a complaint or a request to the competent authority. In France, the competent authority is the CNIL to which you can send a request electronically by visiting the CNIL website (www.cnil.fr).
When you first connect to the Provence Hydraulique Hydrotec website, you are warned by a banner at the bottom of your screen that information relating to your navigation may be recorded in files called “cookies”. Our policy of use of the cookies allows you to better understand the provisions which we implement as regards navigation on our Web site. In particular, it informs you about all the cookies present on our website, their purpose (see paragraph III-1.) and gives you the procedure for setting them (see paragraph III-2 c – “You have various tools for setting cookies”).
III-1. General information about cookies on the Provence Hydraulique Hydrotec website
Provence Hydraulique Hydrotec, as editor of the present website, may place a cookie on the hard disk of your terminal (computer, tablet, cell phone, etc.) in order to guarantee you a smooth and optimal navigation on our website.
Cookies” are small text files of limited size that allow us to recognize your computer, tablet or cell phone in order to personalize the services we offer you.
The information collected through cookies does not in any way identify you by name. It is used exclusively for our own needs in order to improve the interactivity and performance of our website and to send you content adapted to your interests. None of this information is communicated to third parties except when Provence Hydraulique Hydrotec has obtained your prior consent or when the disclosure of this information is required by law, by order of a court or any administrative or judicial authority empowered to know.
In order to better inform you about the information that cookies identify, you will find below a table listing the different types of cookies that may be used on the Provence Hydraulique Hydrotec website, their name, their purpose and their retention period.
III-2. Configuration of your preferences on cookies
You can accept or refuse the deposit of cookies at any time
When you first connect to the Provence Hydraulique Hydrotec web site, a banner briefly presenting information about the deposit of cookies and similar technologies appears at the top or bottom of your screen.
This banner warns you that by continuing your navigation on the Provence Hydraulique Hydrotec website (by loading a new page or by clicking on various elements of the site for example), you accept the deposit of cookies on your terminal. You are also considered to have given your agreement to the deposit of cookies by clicking on the “X” icon on the right of the banner at the bottom of your screen.
Depending on the type of cookie in question, your consent to the deposit and reading of cookies on your terminal may be required.
a) Cookies exempt from consent
In accordance with the recommendations of the Commission Nationale de l’Informatique et des Libertés (CNIL), certain cookies are exempt from the prior collection of your consent insofar as they are strictly necessary for the operation of the website or have the exclusive purpose of enabling or facilitating communication by electronic means. These include session identifier cookies, authentication cookies, load balancing session cookies and cookies for personalizing your interface. These cookies are fully subject to the present policy insofar as they are issued and managed by Provence Hydraulique Hydrotec.
b) Cookies requiring your prior consent This requirement concerns cookies issued by third parties and which are qualified as “persistent” insofar as they remain on your terminal until they are deleted or expire.
As such cookies are issued by third parties, their use and deposit are subject to their own privacy policies. This family of cookies includes audience measurement cookies (which Provence Hydraulique Hydrotec does not use), advertising cookies (which Provence Hydraulique Hydrotec does not use) as well as social network sharing cookies (notably from Facebook, YouTube, Twitter and LinkedIn).
The cookies of sharing of the social networks are emitted and managed by the editor of the concerned social network. Subject to your consent, these cookies allow you to easily share part of the content published on the DProvence Hydraulique Hydrotec site, in particular through the use of a sharing application “button” depending on the social network concerned. Four types of social network sharing cookies are present on the Provence Hydraulique Hydrotec site.
c) You have various tools for setting cookies
Most Internet browsers are configured by default so that the deposit of cookies is authorized. Your browser offers you the opportunity to modify these standard settings so that all cookies are systematically rejected or only a part of the cookies are accepted or refused depending on their sender.
CAUTION : We draw your attention to the fact that the refusal of the deposit of cookies on your terminal is nevertheless likely to alter your experience of user as well as your access to certain services or functionalities of the present Web site. Provence Hydraulique Hydrotec declines all responsibility concerning the consequences linked to the degradation of your navigation conditions which occur because of your choice to refuse, delete or block the cookies necessary for the functioning of the site. These consequences could not constitute a damage and you will not be able to claim any compensation of this fact.
Your browser also allows you to delete existing cookies on your terminal or to notify you when new cookies are likely to be placed on your terminal. These settings do not affect your browsing experience, but you lose all the benefits provided by the cookie.
d) Setting your Internet browser
Each Internet browser has its own settings for managing cookies. To find out how to modify your cookie preferences, and for more information about cookie management tools, you can consult the CNIL website (www.cnil.fr).
